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Our Philosophy

Hiawassee Veterinary Clinic takes animal welfare and responsible pet ownership very seriously. We understand that animals bring a great deal of happiness and love to our lives. Therefore our goal is to provide high quality veterinary care to improve the quality of life for our client's pets. All staff members give our clients the personal attention they deserve. Dr. Jason Palm will provide you with a variety of options for the treatment of your pet. We do everything possible to ensure that our patients live long and healthy lives.

10 Things That Make Hiawassee Veterinary Clinic Different

1. We have a friendly and relaxed family atmosphere.

2. We now have separate sides of the clinic for the dogs and cats.

3. Dr. Palm has a great deal of experience with a wide variety of exotic animal species, including rabbits, bird and reptiles

4. Long term, interest free financing is available through Care Credit.

5. We have an internal medicine specialist on call for in house advanced diagnostics and treatment.

6. We have a close working relationship with a local referral service for complicated cases in surgery and ophthalmology.

7. We work with local animal rescues to help with the pet population and to do our part to give back to the community.

8. All clients receive personal attention from all of our staff members.

9. We offer laser therapy for our patients.

10. We are conveniently located next to the 408 ramps making it easier for everyone to come visit us.

Our pets mean the world to us. They always greet us with a waggy tail and tons of excitement. In fact, most of our pets are like family to us. That being said, when your pet is dealing with medical problems, finding the absolute best care becomes a top priority. You can’t afford to deal with an unprofessional veterinarian and you can’t afford to wait weeks to be seen. For the kind of care you and your pet deserve, be sure to give Hiawassee Veterinary Clinic a call. We have worked hard to become the most reliable and most effective Orlando vet clinic and our level of care is exceptional. Whether you’re searching for a routine checkup or something more serious, our team of veterinarian experts has what it takes to provide the kind of service that you can trust. 

Meet Our Team

Here at Hiawassee Veterinary Clinic, we take pride in having the absolute best team around. Whether it’s our passion for animals, our love for helping others, or our pure dedication to outstanding service, we truly excel at providing care for you and your pet. Our staff has undergone years of education to establish the skills needed to be a top-notch veterinarian in Orlando, and they also carry years of professional experience under their belts. Furthermore, our team has a deep passion and love for helping animals and it shows in our clinic every single day. 

Our Services

Hiawassee Veterinary Clinic is proud to carry a wide variety of services for your every need. Whether you’re searching for an emergency vet in Orlando or you need a routine checkup, reach out to us for the solutions you’re after. Take a look at our services below:

  • Pet exams
  • Vaccinations
  • Microchipping
  • Spay & neuter
  • Euthanasia
  • Flea & tick prevention
  • Emergency services

Given our wide variety of services, you’ll be sure to find exactly what you’re looking for with us. Our team has decades of experience caring for a large selection of different animals, and they put care and professionalism in every service that they complete. 

We Are Your Veterinarian in Orlando!

Here at Hiawassee Veterinary Clinic, Dr.Palm holds decades of experience in the field. We understand that it may sometimes be difficult to determine the health status of your pet, in addition to ensuring they’re up to date with their vaccinations. By using Hiawassee Veterinary Clinic, you can rest easy knowing that your pet’s health is well taken care of. Have something urgent? Luckily, we’re the fastest and most effective emergency vet clinic in Orlando!

To make an appointment, stop by our office at 166 Terra Mango Loop Orlando, FL 32835, or give us a call at 407-299-3969.


Read What Our Clients Say

  • "Dr. Jason Palms gives his pet patients the BEST medical care I’ve ever experienced and his staff is AMAZING.. I’ve had pet animals all my life and I’ve taken my pets to many pet hospitals and veterinarian clinics.... this is by far the BEST veterinarian clinical experience that me and my dogs have ever had!! Fairly priced, very clean environment and knowledgeable doctor that cares and actually spends time with his patients."
    Jacquelsi Camilo
  • "The staff was excellent in service and follow up. Dr. Palm did a very good job diagnosing and treating. Thanks for taking very good care of my dog. I just want to add that Dr. Palm saved my dogs life and gave him a longer higher quality of life to live."
    Fred Duff
  • "We just started using Hiawassee Veterinary with the addition of our new puppy. From the first phone call to the first visit with Dr. Palm we have been blown away with the friendliness and professionalism of the staff. They immediately welcomed us into their office and it truly felt like home. We are so happy that our friend recommended Dr. Palm!"
    Jessica O'Neill
  • "My cat had a blocked UTI. He had to stay there several days. They were wonderful. They took great care of him and we were able to visit him several times. I highly reccomend them."
    Kim Brisbo
  • "Very good quality vet. I have even moved about an hour away from here but I still bring my little buddy (cat) here if he is having any problems. I have not had any issues after bringing him here. Also, you can't beat the price. They are very affordable compared to the other vets in the area. So you get good quality service plus affordability, easy 5 stars and is the go-to place for any of your pets."

Meet Our Skilled Team

Learn Who We Are

  • Jason M Palm
    Dr. Jason Palm graduated from Louisiana State University Veterinary School in 1999. He has been working at Hiawassee since 2002 and has been an owner since 2003. Dr. Palm tries to give your pet the individual attention he or she deserves. He will patiently review all options for the care of your pet with you. His special veterinary interests include diseases of senior patients, pain management, and the diagnosis and treatment of cancer. Dr. Palm's hobbies are writing and recording music in his studio at home, gardening with native plants, fitness, and taking nature photos (all the photos hanging in the clinic are his). He has traveled extensively in the United States, Europe, and Mexico.
  • Denise Thompson
    Office Manager
    Hi there, I have been with Hiawassee Veterinary Clinic since November, 1992. My love for the animals and what we do for them is what has kept me here. I still learn something new every day whether it is administrative, medical, or mechanical. You may see me at the front desk, in the hallways, or not at all ... whatever the day brings me. Outside of work I enjoy time with my husband and son, sometimes get to cook or bake, and may even find time for my garden.
  • Nicolle
    If you don't know already, Pepper-Ann is my pomeranian & love of my life. She is my only child & I take her everywhere with me. If you see me at the clinic, most likely she is roaming the hallways nearby. She is the 8th staff member - her position, 'The Greeter.' Now that you know the most important part of me, I have been a staff member since 2005. As a Veterinary Technician and occasional Receptionist, I find myself smiling, laughing, crying & and enjoying every moment at my job. When I am not at HVC, I am on stage performing downtown at Stardust Lounge where my creativity & crazy silly personality emerges. My motto is 'why go through life unnoticed.' One interesting fact about me: Born in Keflavik, Iceland. Can't you tell?!
  • Juan
    Hey everyone, my name is Juan Perez, and I have been working for HVC since August 2010, but I’ve been working in this field since 2002. I’m originally from the Bronx, N.Y. and that’s where I learned a lot about animals and the field itself. I also love to draw and have started my own little project in the boarding facility here. I have a very strong passion and respect for pit bulls; this is why I own three. My goal is to run a pit bull rescue so I can help this misunderstood breed. I come to work every day with a positive attitude because, although I’m not a veterinarian, I feel as if I make life a little better for the animals in general. I love this job and work very hard at it because working in this field has made me respect the little things about animals that a lot of people don’t notice. I want to further my knowledge of animals so that one day I can become a veterinarian.
  • Maria
    Hi, I’m Maria! I’m new to the clinic, but have been a client of Dr. Palm’s for a few years. Animals have been a huge part of my life since I was a child, and I’ve always had the desire to help them in any way I can. After trying out a few other careers, I’ve gone back to school to become a Veterinary Technician and am so happy to be working here in reception! I have a pit bull mix named Lola whom I love with all of my heart. Outside of animals, I enjoy writing, yoga, and music.
  • Ashley
    Hi, I’m Ashley. I have been working in the animal field since 2001 in various positions, which has taught me a lot to better assist you. I started working at HVC in 2013 and am glad to be working under the best vet ever Dr. Palm. I love what I do for a living for two reasons. One I am an animal lover (but who here isn’t) and two, I enjoy helping people. I am the proud mother of two wonderful boys, Troy my oldest and Jeremiah my youngest. They are the world to me, and the reason I get up every morning. Besides them I also love anything with butterflies, working out, and cooking. That’s just a bit about me and I do look forward to meeting you.
  • David
    Hey guys, my name is David and I have been working at HVC since 2008. I started working in the kennel area and worked my way to full-time tech. Animals have always been a big part of my life ever since I was a little boy. People that know me call me “Dr. Dolittle” because of my passion and love for animals. I love my job and I come to work every day thankful for what I do. At this point in my life, I have decided to go back to school and become a veterinarian so that I can continue working with the animals that I love. One other fun fact about me is that I am a bit of a geek I love to read (anything sci-fi or fantasy), and I am a big Harry Potter nerd (yes I have the wand and everything). Now that you have read this come in say hi and have a magical day.

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Office Hours

Our Regular Schedule

Office Hours


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-12:00 pm